17.12.13

e-Learning courses on travel destinations. An exploratory study on Indian travel agents perspective

Kalbaska, Nadzeya and Cantoni, Lorenzo
e-Learning courses on travel destinations. An exploratory study on Indian travel agents perspective
In: Fountain, Joanna (Editor); Moore, Kevin (Editor)
CAUTHE 2013: Tourism and Global Change: On the Edge of Something Big
Christchurch, N.Z.: Lincoln University, 2013: 395-399
ISBN: 9780864762832

12.12.13

The Piacenza, Bettola and Cremona Tramway Company (Limited). La sua preistoria nel dibattito sui media piacentini tra 1878 e 1879

Lorenzo Cantoni
The Piacenza, Bettola and Cremona Tramway Company (Limited). La sua preistoria nel dibattito sui media piacentini tra 1878 e 1879 
Bollettino Storico Piacentino. Rassegna semestrale di storia, lettere e arte fondata da Stefano Fermi
Anno CVIII - Fascicolo 2° Luglio-Dicembre 2013, pp. 296-315

11.12.13

the class of Master in International Tourism (will miss you!)


Exploring the Meanings of Community Multimedia Centers in Mozambique: A Social Representation Perspective

Exploring the Meanings of Community Multimedia Centers in Mozambique: A Social Representation Perspective
by Isabella Rega, Sara Vannini, Emanuele Fino, Lorenzo Cantoni
Information Technologies & International Development
Vol 9, Issue 4 Winter 2013
 

AbstractThis article presents extensive research conducted in Mozambique that aims to deeply understand how different social groups understand community multimedia centers (CMCs), which are structures combining a community radio and a telecenter. The social representations theory was adopted to interpret narratives of 231 interviewees from 10 Mozambican provinces. Interviewees included representatives of initiating agencies, local staff members, CMC users (both the radio and telecenter components), users of only the community radio, and community members not using the CMCs. Following the analysis of transcribed interviews, six main clusters were identified, each of them shedding light on a specific understanding of a CMC. These are discussed according to a set of sociodemographic variables. This study suggests that the social representations theory is a valuable framework to provide an integrated view of ICT4D interventions by giving a voice to local perspectives without overlooking the initiating agencies’ expectations.

8.12.13

Changing mindsets: the attitude of pre-service teachers on technology for teaching

Amalia Sabiescu, Izak van Zyl, Marta Pucciarelli, Lorenzo Cantoni, Andy Bytheway, Wallace Chigona, and Stefano Tardini
Changing mindsets: the attitude of pre-service teachers on technology for teaching
In Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2 
(ICTD '13), Vol. 2
ACM, New York, NY, USA,  136-139. 
DOI=10.1145/2517899.2517927 
http://doi.acm.org/10.1145/2517899.2517927

25.11.13

The 2013 Traveler

"The 2013 Traveler": a very interesting research published by Google.

20.11.13

The Awareness Campaign about World Heritage in Southern African Development Community: An ICT4D Perspective

IPID 8th International Annual Symposium 2013
9th-10th December 2013 - University of Cape Town, South Africa
 

I'm happy and honored to present a keynote address to the good friends of IPID on the following topic: The Awareness Campaign about World Heritage in Southern African Development Community: An ICT4D Perspective.

IPID is the world’s largest network of postgraduate students doing research in ICT4D and operates through inter alia support to doctoral and master students and increased visibility at international conferences. The network is administered by the Informatics department at Business School, Örebro University and funded by the SPIDER.
See the full program here.

18.11.13

LEGO® SERIOUS PLAY® Lugano

One stop shop website on LEGO® SERIOUS PLAY® research and development being done at the Università della Svizzera italiana (USI Lugano, Switzerland)
www.seriousplay.ch

21.10.13

7th IDIA (International Development Informatics Association) Conference

the program is now online, and proceedings available: Steyn, J., Van der Vyver, A.G. (eds.). (2013). Public and private access to ICTs in developing regions. Proceedings of the 7th International Development Informatics Conference, held in Bangkok, Thailand. ISBN: 978-0-620-58040-3

Make sure you don't miss:
  • Reasons of non-use: a study on Mozambican telecenters, by Sara Vannini, Isabella Rega, Simone Sala, & Lorenzo Cantoni
  • What do we know about Douala? Access to information in and about the biggest Cameroonian city, by Marta Pucciarelli, Amalia Sabiescu, & Lorenzo Cantoni
  • Co-design with Communities. A Reflection on the Literature, by Salomão David, Amalia Sabiescu, & Lorenzo Cantoni
  • Participatory re-action: reflecting on a Design-Based Research approach in ICT4D, by Izak Van Zyl, 6 Sara Vannini

Being in the users' shoes: Anticipating experience while designing online courses

the paper is already availble online (before inclusion in an issue):
Rapanta, C. and Cantoni, L. (2013), Being in the users' shoes: Anticipating experience while designing online courses. British Journal of Educational Technology. doi: 10.1111/bjet.12102
the paper has elicited a very interesting response by John Cowan:
Cowan, J. (2013), Being in the users' shoes: Is there maybe another way?. British Journal of Educational Technology. doi: 10.1111/bjet.12104
see also our response to it:
Rapanta, C. and Cantoni, L. (2013), A reply to “Being in the users' shoes: Is there maybe another way?”. British Journal of Educational Technology. doi: 10.1111/bjet.12104_2

20.10.13

La missione accademica al tempo della cultura digitale

L. Cantoni, La missione accademica al tempo della cultura digitale, in Massimiliano Padula (ed.), La fede comunicata. Riflessioni teologico-pastorali, Lateran University Press, Roma 2013, pp. 133-144

Erik Ravelo. Provocazione o informazione? Quali sono i limiti nella comunicazione per immagini?

Erik Ravelo. Provocazione o informazione? Quali sono i limiti nella comunicazione per immagini?Martedi 22 ottobre 2013 - ore 18.00
Studio Foce - via Foce 1 - 6900 Lugano
L'incontro sara introdotto dal presidente di Pubblicita Svizzera, sezione Svizzera italiana, Fabio Balmelli.
Seguira una discussione a cui partecipano:
... Lorenzo Cantoni, Decano della Facolta di scienze della comunicazione, USI - Lugano;
... Michele Amadò, Laboratorio cultura visiva, SUPSI - Lugano;
... Enzo Lucibello, Amministratore delegato Mediamarkt Grancia.
Moderatore: Alfonso Tuor, giornalista.

13.10.13

some Conferences

Workshop Role of eLearning Applications within the Tourism and Hospitality Sector (held at the 3rd International Conference on Tourism Management and Tourism Related Issues)
Presentations are now available online on www.elearning4tourism.com

EuroCHRIE Conference "Cooperative Education & Research for Hospitality & Tourism Educators"
the program (in pdf) is online
Make sure you don't miss Massive Open Online Course (MOOC) Adoption and Implementation, by Jamie Murphy, Alan Williams, Peter Ryan, Nadzeya Kalbaska, & Lorenzo Cantoni
Barriers and facilitators in implementing knowledge and skills acquired during a training in online communication. The view of hotel managers, by Asta Adukaite, Elena Marchiori, Cristina Fabi, & Lorenzo Cantoni

Prato CIRN Community Informatics Conference 2013
the program is now online
Make sure you don't miss Methodologies for sense-making in community-based research, by Amalia Georgiana Sabiescu, Sara Vannini, David Salomão, Lorenzo Cantoni, & Ammar Halabi

Sixth International Conference on Information and Communication Technologies and Development (ICTD2013) 
the preliminary program is online.
Make sure you don't miss Changing Mindsets: The Attitude of Pre-service Teachers on Technology for Teaching, by Marta Pucciarelli, Amalia Sabiescu, Izak Van Zyl, Andy Bytheway, Wallace Chigona, Lorenzo Cantoni, & Stefano Tardini; as well as ICTD: Intercultural Communication Technologies for Development, by Amalia Sabiescu and others from USI

22.8.13

launched internet.org

in the Italian version, Samsung was described as Nokia... accuracy still an option?

12.8.13

8.8.13

Communication and Common Good

Lorenzo Cantoni,  Communication and Common Good, Philosophical News, 6/2013

In this article the close relationship between common good and communication – especially verbal communication – is presented and discussed. Four paths, in particular, are explored to shed light onto this relationship: (i) their common linguistic roots; (ii) language as the very condition for the common good to be discussed; (iii) language as part of the common good; and (iv) language as a powerful image of what the common good is. At the end of the article, (v) a brief reflection on the Allegory of the Good Government by Ambrogio Lorenzetti helps to further clarify the studied connection.

11.7.13

Design, User Experience, and Usability. Web, Mobile, and Product Design

  • Asta Adukaite, Alessandro Inversini & L. Cantoni, Examining User Experience of Cruise Online Search Funnel, in Aaron Marcus (Ed.), Design, User Experience, and Usability. Web, Mobile, and Product Design. Proceedings of the Second International Conference, DUXU 2013 [held as Part of HCI International 2013. Las Vegas, NV, USA, July 21-26, 2013], Springer, Berlin – Heidelberg 2013, pp. 163-172 
  • Aaron Marcus, Theresa Karolina Schieder & Lorenzo Cantoni, The Travel Machine: Mobile UX Design That Combines Information Design with Persuasion Design, in A. Marcus (Ed.), Design, User Experience, and Usability. Web, Mobile, and Product Design. Proceedings of the Second International Conference, DUXU 2013 [held as Part of HCI International 2013. Las Vegas, NV, USA, July 21-26, 2013], Springer, Berlin – Heidelberg 2013, pp. 696-705
 

9.7.13

Patrimonio Mondiale Ticino (Svizzera) – Versione Beta

La app presenta i due siti del Patrimonio Mondiale dell’UNESCO in Ticino (Svizzera): il sito culturale dei Castelli di Bellinzona, la cinta muraria del borgo e la Murata, e il sito naturale del Monte San Giorgio.

24.6.13

cattedra UNESCO in Tecnologie dell’informazione e della comunicazione per lo sviluppo e la promozione del turismo sostenibile nei siti del patrimonio mondiale

L'ultimo numero di SQUARE, il magazine dell'Università della Svizzera italiana (USI, Lugano), dedica la storia di copertina alla cattedra UNESCO >>>.

17.6.13

great driving experience at Protoscar


LAMPO3 is a battery powered electric demonstration sports car developed on the base of 30.000 km lessons learned with its predecessors LAMPO and LAMPO2.
It features a purpose designed light weight chassis, a 2+2 coupé design and a fast charge option. The BRUSA powertrain (3 motors with a total output of 420 kW) guarantee extreme performances without compromises in terms of efficiency.

More on Protoscar website

29.5.13

Encyclopedia of Media and Communication

Encyclopedia of Media and Communication
Edited by Marcel Danesi
University of Toronto Press, Scholarly Publishing Division © 2013

now available
I've contributed with two articles: eGovernment, and www (with Stefano Tardini)
 

12th International Conference on Social Implications of Computers in Developing Countries



12th International Conference on Social Implications of Computers in Developing Countries
Conference Theme: Into the Future: Themes, insights and agendas for ICT4D research and practice

Ocho Rios Jamaica,  19-22 May, 2013
Proceedings are now available
  • S. Vannini, Lucía Aguirre-Sanchéz, I. Rega & L. Cantoni, Images of Community Multimedia Centres in Mozambique: A Participatory Photo-Elicitation Study, in Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries (Ocho Rios, Jamaica, May 2013), pp. 348-362
  • L. Aguirre Sánchez, S. Vannini, I. Rega & L. Cantoni, Fictional Characters, Real Data: Personas Depicting Staff and Users of Community Multimedia Centres in Mozambique, in Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries (Ocho Rios, Jamaica, May 2013), pp. 917-933 
  • Salomão David, I. Rega, S. Vannini & L. Cantoni, Co-designed Improvement Actions in Mozambican Community Multimedia Centres, in Proceedings of the 12th International Conference on Social Implications of Computers in Developing Countries (Ocho Rios, Jamaica, May 2013), pp. 1004-1017

14.5.13

Centros Multimédia Comunitários em Moçambique: um mapa

The White Paper in Portuguese “Centros Multimédia Comunitários em Moçambique: um mapa”, edited by Isabella Rega and Lorenzo Cantoni and researched by Sara Vannini, Salomão David, Alexandre Baia and Gertrudes Macueve, has now been published!
The paper presents the history, typologies and number of Community Multimedia Centres in Mozambique, as well as the description of a sample of 10 of them, one per each province of the country. The information provided has been collected within the field work of the project RE-ACT (Social REpresentations of community multimedia centres and ACTions for improvement), a research and development project run by the NewMinE Lab in collaboration with the Centre for African Studies and the Department of Mathemathics and Informatics of the University Eduardo Mondlane, Maputo, Mozambique.
The paper can be downloaded for free from this page.

11.5.13

HCI International 2013

15th International Conference on Human-Computer Interaction
21 - 26 July 2013, Mirage Hotel, Las Vegas, Nevada, USA
The program is now online >>>

I'm going to chair the following section:

Design, User Experience and Usability in Tourism-related Applications
Chair(s): Lorenzo Cantoni

  • Examining User Experience of Cruise Online Search Funnel
    Asta Adukaite, Alessandro Inversini, Lorenzo Cantoni
  • Meta-design Approach for Mobile Platforms Supporting Creative Tourism Experiences
    Iis P Tussyadiah
  • The Effect of Feedback within Social Media in Tourism Experiences
    Jeongmi (Jamie) Kim, Dan Fesenmaier, Steven Johnson
  • The Travel Machine: Mobile UX Design that Combines Information Design with Persuasion Design
    Aaron Marcus, Theresa Karolina Schieder, Lorenzo Cantoni
  • Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels
    Gerhard F. Knolmayer, Viola Sini, Polina Chelnokova
  • Sharing Life Experiences with Friends Based on Individual’s Locality
    Mohsin Ali Memon, Jiro Tanaka

29.4.13

Luxury in Hospitality: an Analysis of Online Reviews of Chinese and Indian Hotels

Luxury tourism has a multiple identity and can be interpreted from different perspectives. However, understanding the elements and emotions involved in a luxury tourism experience are essential to identify guests’ expectations.
The new webatelier.net report by Laura Malinverno, Asta Adukaite and Lorenzo Cantoni, is looking at how travelers comment online about luxury Chinese and Indian hotels: “Luxury in Hospitality: an Analysis of Online Reviews of Chinese and Indian Hotels. April 2013.”
This research is based on the analysis of user-generated contents (UGC) from the Hotel Reviews Website TripAdvisor.com. Reviews written about Chinese and Indian luxury hotels, namely 5*+, were selected to explore elements and perceptions emerging from guests’ comments. 390 reviews were analyzed, 8 dimensions divided into 78 categories were identified as elements of the luxury hotels experience. Moreover, five luxury characteristics, extracted from previous research, were tested to verify this existing structure for the case of luxury tourism. Results showed that luxury concept is a dynamic and changing element in the context of luxury Chinese and Indian hotels, and that UGCs can be a useful tool to understand expectations of prospective guests, and priorities of luxury experiences.
To download the report, follow the next link: http://www.webatelier.net/luxury-hotels

24.4.13

Associated Press @ hacked Twitter account

"Twitter Testing Two-Step Authorisation To Foil Hacking Attempts" >>>

20.4.13

Using Self-Efficacy to measure primary school teachers’ perception of ICT: results from two studies

Francesca Fanni, Isabella Rega, & Lorenzo Cantoni (2013, April 19). Using Self-Efficacy to measure primary school teachers’ perception of ICT: results from two studies. International Journal of Education and Development using ICT [Online], 9(1). 

Available in pdf at: http://ijedict.dec.uwi.edu/include/getdoc.php?id=5401&article=1528&mode=pdf

18.4.13

Switzerland in the eyes of Chinese travellers

The World Tourism Organization has confirmed yesterday that China’s expenditure on travel abroad reached US$ 102 billion in 2012, making it the first tourism source market in the world in terms of spending. Moreover UNWTO estimates that by 2020 there will be 100 million Chinese tourists traveling around the world. Additionally, Switzerland is a dream destination for 80% of Chinese youth aged 20 to 45 years. It makes a great  growth opportunity for Swiss tourism and hospitality industry.
The new webatelier.net report by Tu Hu, Nadzeya Kalbaska, Lorenzo Cantoni, is looking at how Switzerland is perceived by Chinese travellers: “A picturesque online representation of Switzerland: a research conducted on Chinese social network Weibo. April 2013.
To download the report, follow the next link: http://www.webatelier.net/swiss-images

12.4.13

eLearning in hospitality and tourism mini-track

webatelier.net researchers, prof. Lorenzo Cantoni and Nadzeya Kalbaska, in collaboration with Oriol Miralbell (Open University of Catalonia) and with the support of IFITT (International Federation for IT in Travel and Tourism) are organizing a special mini-track dedicated to the understanding of the “Role of eLearning Applications within the tourism and hospitality sector”.
The mini-track will be a part of the 3rd International Conference on Tourism Management and Tourism Related Issues, and will be held in Barcelona (Spain) on October 3-4, 2013.

for more info see the call for papers on www.elearning4tourism.com.
 

6.4.13

Silenzio e ascolto: seminario all'Università della Svizzera italiana

Martedì 9 aprile 2013, ore 17.30
Aula A21, campus di Lugano

Il Consigliere di Stato, direttore del Dipartimento dell'educazione, della cultura e dello sport, sarà il relatore d'onore alla prima lezione del seminario Silenzio e ascolto organizzato dalla Facoltà di scienze della comunicazione dell'USI. 
Il termine “comunicazione”, dopo il periodo dell’entusiasmo a cavallo tra la fine degli anni Novanta e l’inizio di questo secolo, corre oggi il rischio di venire frainteso e svilito. Una considerazione riduttiva dei destinatari come semplici “target” (bersagli) da colpire ha infatti frenato una più profonda riflessione sulla valenza dell’ascolto, componente in realtà fondante dell’intero processo comunicativo. Si tratta di ripensare la comunicazione nel suo significato autentico di condivisione di un valore – secondo la sua etimologia: communicatio, da cum (con) e munus (valore) –, reinterpretandola quale elemento fondamentale di ogni attività umana e della vita sociale.
La Facoltà di scienze della comunicazione dell’USI, nell’intento di superare ogni visione riduttiva e di sottolineare l’importanza dell’ascolto, ha organizzato un seminario – dedicato agli studenti ma aperto al pubblico – incentrato sul tema del silenzio e dell’ascolto, tenuto da quattro professori della Facoltà (Lorenzo Cantoni, Eddo Rigotti, Carlo Ossola, Maurizio Viroli).

22.3.13

La «seconda vita» digitale delle riviste di turismo


Giulio Lizzi, Lorenzo Cantoni, La «seconda vita» digitale delle riviste di turismo, «Problemi dell'informazione», 3 (2012), pp. 365-380, doi: 10.1445/72865

10.3.13

the book Internet presented on one of the largest daily newspapers in Iran


in case you don't read Persian, you may try it via Google Translator >>>

9.3.13

Giovani e social network

un intervento a Teleticino (5 marzo 2013), insieme a Daniele Parenti, Marco Giovannelli e Luca Botturi, nel programma I conti in tasca, diretto da Alfonso Tuor >>>

7.1.13

Information and Communication Technologies in Tourism 2013

Cantoni, Lorenzo and Xiang, Zheng (Eds.) Information and Communication Technologies in Tourism 2013Proceedings of the International Conference in Innsbruck, Austria, January 22-25, 2013
Berlin - Heidelberg: Springer, 2013

The (draft) cover!
and  the dedicated page on Springer website